Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, schedule an appointment, request a quote, purchase a product or service, or communicate with us by phone, email, website, or text message.

• Name
• Phone number
• Email address
• Appointment information
• Information about your instrument or requested services
• Communications between you and San Tan Valley Guitar Repair

How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Provide estimates and service information
• Communicate regarding repairs or service status
• Notify you when an instrument is ready for pickup
• Answer questions and provide customer support
• Send SMS/text messages when you have consented to receive them
• Maintain business and customer service records

SMS/Text Messaging

By providing your mobile phone number and consenting to receive SMS/text messages from San Tan Valley Guitar Repair, you agree to receive text messages from us regarding appointments, estimates, repair status updates, pickup notifications, customer service, and other communications related to our services.

Message frequency varies depending on your appointments, repairs, and interactions with San Tan Valley Guitar Repair. Message and data rates may apply.

You may reply STOP at any time to opt out of future SMS/text messages. You may reply HELP for additional information or assistance.

Consent to receive SMS/text messages is not a condition of purchasing goods or services.

Our Website & Online Booking

Our website does not use advertising or tracking cookies and does not ask you to create an account. We use privacy-respecting, cookieless analytics that record anonymous page views only — nothing that identifies you personally. Standard technical information (such as IP address and browser type) is received automatically by our hosting infrastructure and used for security and to keep the site running reliably.

Online appointment booking on our website is provided by Calendly. Information you enter while booking (such as your name, email address, and phone number) is collected by Calendly under its own privacy policy, available on calendly.com, and shared with us so we can manage your appointment.

Sharing of Personal Information

Your personal information, including your mobile phone number and SMS consent information, will not be shared, sold, rented, or provided to third parties for marketing or promotional purposes.

We may disclose information when reasonably necessary to provide requested services, operate our business (for example, the service providers that host our website and store appointment records on our behalf), comply with applicable law, or protect our legal rights.

SMS opt-in information and consent will not be shared with third parties for their marketing purposes.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update, correct, or delete your personal information, subject to records we are required to keep for business or legal purposes.

To stop receiving SMS/text messages, reply STOP to any message from San Tan Valley Guitar Repair. You may reply HELP for assistance.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our SMS/text messaging practices, please contact:

San Tan Valley Guitar Repair
San Tan Valley, AZ
480-818-3867
geetartech@gmail.com
www.santanvalleyguitarrepair.com